You may return most new, unopened items within 15 days of delivery for a full refund. There will be no refund on shipping charge.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We ship only in the USA.
Please also note that there is one time shipping rates of $5.50 on unlimited items. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. We ship our products using the US Post Office Service. If you have any questions about shipping or returns please call us at our number 215-632-0963 or email us at firstname.lastname@example.org